— St. Thomas, Ontario
Wouldn’t Recommend
I went in for something simple: a beard trim. just clean up the beard and trim the moustache.
The beard shaping itself was okay, nothing special.
But here’s where things went wrong:
Ignored Instructions
While I was sitting in the chair, I clearly asked the barber to trim my moustache.
They finished, put the tools down, and never touched it.
If you can’t follow a direct request during the appointment, that says a lot about attention to detail.
What Happened to My Neck?
Instead of a clean lineup, I left with visible marks and irritation — the kind you don’t get from a smooth shave or a steady hand.
Here’s what the result looked like:

This isn’t irritation — I’ve been getting beard trims for years without issues. It only happened here.
The Response Was Worse Than the Service
After leaving a review on Google, the shop didn’t apologize, didn’t ask what happened, didn’t offer a fix — they blamed me.
Apparently, I “moved around.”
If that were true, this would’ve happened at literally any other barbershop I’ve ever been to — but it hasn’t.
It happened here, once, and only here.
Final Verdict
A barber should:
✔️ Listen
✔️ Trim what the customer asked for
✔️ Take responsibility when something goes wrong
None of that happened.
The result wasn’t worth the money, and the attitude afterward sealed it.
⭐☆☆☆☆
Not recommended.
Leave a comment