“We stand where silence once protected the powerful — exposing abuse, demanding accountability, and ensuring the corrupt are remembered, not forgiven.”
The Review They Don’t Want You to See
When I submitted a negative review on the Independent Learning Centre (ILC) — a program run by TVO and licensed by the Ontario Ministry of Education — I expected the Better Business Bureau (BBB) to act as a neutral platform. What I didn’t expect was for Teresa S., their Customer Review & Editing Specialist, to openly state that complaints against the ILC are unwelcome… simply because the institution is government-certified.
Let that sink in.
What Teresa Said
Here’s the exact quote I received from Teresa S. at BBB Serving Central Ontario:
“The accusations that you are making about the Learning Centre, which is a Ministry of Education licensed and certified facility will be required to be reported to and handled by the Ministry of Education, ‘violate the Ministry of Education policy.’”
“BBB does not license, regulate, or enforce regulations against any Business and therefore BBB does not post accusations about violations by Businesses.”
So not only did she dodge accountability, she threw it right back at the Ministry of Education — the same body that refuses to intervene in TVO ILC’s ongoing mistreatment of students.
Two Reviews. Both Deleted.
My first review on ILC was taken down for “not enough information.”
I rewrote it with detailed examples, student mistreatment, and lack of fair appeal processes. This one? Removed without explanation.
I finally emailed asking for answers. That’s when Teresa responded with the above.
Here’s what I sent before being ghosted:
“This school has tons of horrible reviews on Google so it was surprising to see 0 reviews on BBB — but now it makes sense, it feels like this bureau rejects all the review submissions for this school.”
Seems I hit a nerve.
Patterns of Protection
This isn’t an isolated case.
- TVO ILC hides behind its Ministry status while students are gaslit, ignored, and unfairly penalized.
- The Ministry of Education refuses to investigate anything — even when clear academic wrongdoing is reported.
- And now, BBB won’t let you speak up, because Teresa S. says it’s not their job to “post accusations” about “certified” institutions.
But here’s the catch: they do post positive reviews for other Ministry-certified bodies. So why censor the bad ones?
BBB Isn’t Neutral. Let’s Be Clear.
The Better Business Bureau markets itself as a trustworthy watchdog.
But if a review doesn’t fit their image of a business — or if that business is tied to a government body — they’ll shut you down. Silencing bad press for powerful institutions isn’t neutrality. It’s complicity.
Final Thoughts
If the Better Business Bureau, the Ministry of Education, and TVO ILC all refuse to even let students speak — deleting reviews, ignoring complaints, and hiding behind government — then who’s left to amplify our voices?
No one. And that’s the real problem.
And that’s why The Immoral List exists.
💬 Have you had your review removed, too? Comment below.
The Immoral List 
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